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Unleash the power of Wi-Fi 6

With the power of Wi-Fi 6, Amazon eero gives your home the connectivity it deserves.

Seriously speedy

Wi-Fi 6 technology helps maximise your connection, so you’ll enjoy fast speeds and rock-solid reliability.

The router with reach

If you need extra coverage, you can simply add additional eeros to create a mesh network that blankets your whole home in ultrafast speeds.

Made for more devices

75+ devices can be connected to an Amazon eero at once. So, when we say there’s room for everybody online, we mean it.

Online security included

Ready for action in minutes, app-controlled for total visibility, and the ultimate online protection with Amazon eero Secure.

Smarter home security

Amazon eero comes with inbuilt online safety features to protect your family’s devices. Just search for eero Secure on the Amazon eero app.

You’re in charge

Set up and control individual devices on your network.

Family friendly

Filter out inappropriate websites, searches and apps for worry-free browsing.

Personal touch

Create content profiles for different devices based on who uses them.

Be our guest

Set up a secure network for visitors to connect to – no need to share passwords.

eero has got everyone talking

We’re not the only ones excited about eero.

“eero received an overall satisfaction rating of 9.2, making it the only company to receive a rating on this measure of 9.0 or higher.”

PC Mag

“Best Wi-Fi mesh router of 2021.”

CNN

“A strong choice for home networking overall, especially if you live in a large home.”

CNET Editor’s Choice Award

  • Small Print (9 items)

    • Offer available on Fibre 65 and Fibre 150. Subject to availability. Fibre 35 package £25.00 a month, plus £4.95 one off equipment delivery charge. 24-month contract. Fibre 65 package £29.95 a month, plus £4.95 one off equipment delivery charge. 24-month contract. Check fibre availability on our website. Offer ends 07/07/2021. Unlimited UK Calls Boost included free for the entire length of the 24-month contract, £14 per month thereafter. Unlimited UK Calling Boost includes calls to UK landline numbers starting 01, 02, 03, and standard UK mobile numbers only. Excludes Channel Islands. All other numbers not included. 60 min max per call. Once your minimum contracted term has finished, your monthly cost will increase each April, every year, in line with Consumer Price Index rate of inflation.

    • Subject to local availability. Latest offer for the entire minimum term of your contract (£39 a month for 18 month minimum term contract.). The monthly price of Future Fibre 500 will rise in April each year by the rate of inflation plus 3.7%, from 2023.

      Future Fibre 500 average download speeds are based on providing an Openreach 550Mb/s download product to the connection point in the home with an adjustment made based on the typical performance seen across our broadband products. You can check the estimated speed to your property prior to purchasing.

      Future Fibre 500 will require installation by an Openreach engineer. An appointment date and arrival time slot will be agreed when you place your order, this can be changed up to 48 hours prior to the appointment date. The installation typically takes 1-2 hours. If the appointment is missed due to the engineer being unable to get access to your property you may be charged.

      You need to sign a new contract and will be subject to certain terms. All plans are subject to certain conditions (including location) and you need to pay by Direct Debit.

      Single Amazon eero Pro 6 router included with your package, though supplementary eeros can be purchased by contacting TalkTalk (subject to local availability). The eero device is restricted use and can only be used on the TalkTalk broadband network and with TalkTalk eero enabled packages (currently Future Fibre 150, 500 and 900 only), otherwise they may be deactivated.

      A compatible mobile phone is required to use the eero app and install your eero device and will be confirmed at point of sale. You will need to agree to Amazon eero Terms and Conditions and read their Privacy Policy.

      Up to 13x faster than standard fibre broadband: when compared to average download speeds on our standard Fibre 35 with average download speeds of 35Mb/s.

      UK's fastest most reliable broadband technology: For more detailed information about the UK's fastest most reliable broadband, click here for our Ofcom report

    • Subject to local availability. Latest offer for the entire minimum term of your contract (£49 a month for 18 month minimum term contract.). The monthly price of Future Fibre 900 will rise in April each year by the rate of inflation plus 3.7%, from 2023.

      Future Fibre 900 average download speeds are based on providing an Openreach 1000Mb/s download product to the connection point in the home with an adjustment made based on the typical performance seen across our broadband products. You can check the estimated speed to your property prior to purchasing.

      Future Fibre 900 will require installation by an Openreach engineer. An appointment date and arrival time slot will be agreed when you place your order, this can be changed up to 48 hours prior to the appointment date. The installation typically takes 1-2 hours. If the appointment is missed due to the engineer being unable to get access to your property you may be charged.

      You need to sign a new contract and will be subject to certain terms. All plans are subject to certain conditions (including location) and you need to pay by Direct Debit.

      Two Amazon eero Pro 6 routers included with your package, though supplementary eeros can be purchased by contacting TalkTalk (subject to local availability). The eero device is restricted use and can only be used on the TalkTalk broadband network and with TalkTalk eero enabled packages (currently Future Fibre 150, 500 and 900 only), otherwise they may be deactivated.

      A compatible mobile phone is required to use the eero app and install your eero device and will be confirmed at point of sale. You will need to agree to Amazon eero Terms and Conditions and read their Privacy Policy.

      Up to 23x faster than standard fibre broadband: when compared to average download speeds on our standard Fibre 35 with average download speeds of 35Mb/s.

      UK's fastest most reliable broadband technology: For more detailed information about the UK's fastest most reliable broadband, click here for our Ofcom report.

      Future Fibre 900 includes Total Home Wi-fi as standard (subject to location for a small number of locations a single eero Pro 6 will be supplied. Confirmation given at point of sale). Terms for Total Home Wi-fi apply.

      Click here to find out how multiple eeros work.

      Total Home Wi-Fi

      The Total Home Wi-Fi add-on is an upgrade available for our Future Fibre broadband services that are supplied with an Amazon eero on the Openreach footprint. If you don’t achieve Total Home Coverage (as detailed below) with your Future Fibre service, we’ll provide you with additional configuration and technical support and, where necessary, additional Amazon eeros to achieve it.

      Our Total Home Coverage Promise: Total Home Coverage means you have a download speed of at least 10Mbps in all eligible rooms. We’ll help you achieve Total Home Coverage, where your home falls within the following parameters: (i) up to 6 bedrooms; (ii) no basements, cellars or below street level rooms; (iii) no outbuildings or garden rooms; and (iv) any other reasonable parameters notified by us from time to time. Where you aren’t achieving Total Home Coverage, you agree we may send an engineer to investigate.

      The Total Home Wi-Fi add-on is only available on our Future Fibre services that are supplied with an Amazon eero, including Fibre 150, 500 and 900 on the Openreach footprint. Our Future Fibre and Total Home Wi-Fi services are not available in all locations.

      The Total Home Wi-Fi add-on is subject to an initial phone or online home assessment. If your home doesn’t pass our assessment, you won’t be eligible for our Total Home Coverage Promise as we may be unable to help you achieve Total Home Coverage. However, we may still be able to help you improve your home broadband coverage. If you still wish to purchase the Total Home Wi-Fi add-on

      despite such ineligibility, you may, but you won’t be able to use the cancellation option noted in the optimisation period section below. 

      A new 18 or 24 month minimum period will apply to your Future Fibre service and Total Home Wi-Fi add-on from your upgrade date, as agreed with you and detailed in your order confirmation email.

      We won’t charge you for the remaining duration of your current Future Fibre service or apply an upgrade fee, but you’ll have to pay the ongoing monthly charges for your Future Fibre service and Total Home Wi-Fi add-on for the new minimum period, as agreed with you and detailed in your order confirmation email.

      What you must do: Provide any reasonable information requested by us, and follow reasonable instructions given by us, regarding the Total Home Wi-Fi add-on.

      Optimisation period: If you don’t achieve Total Home Coverage in the first 45 days of your upgrade, you may cancel your Total Home Wi-Fi add-on (but not any other service) without paying a contract breakage fee, provided: (i) you tell us before 5.30pm on day 45; (ii) if requested by us, you let us conduct an in-person home assessment to validate the failure to achieve Total Home Coverage; and (iii) any Amazon eeros provided as part of the Total Home Wi-Fi add-on are returned to us in accordance with our instructions, and in the condition they were provided. If you cancel your Total Home Wi-Fi add-on within your minimum period after day 45, or you do not return the applicable Amazon eeros in accordance with the above, you’ll be charged a contract breakage fee equal to £6 for each full month remaining in your minimum period. If you cancel any other services, other contract breakage fees may apply.

      Click here to find out how multiple eeros work

    • The Total Home Wi-Fi add-on is an upgrade available for our Future Fibre broadband services that are supplied with an Amazon eero on the Openreach footprint. If you don’t achieve Total Home Coverage (as detailed below) with your Future Fibre service, we’ll provide you with additional configuration and technical support and, where necessary, additional Amazon eeros to achieve it.

      Our Total Home Coverage Promise: Total Home Coverage means you have a download speed of at least 10Mbps in all eligible rooms. We’ll help you achieve Total Home Coverage, where your home falls within the following parameters: (i) up to 6 bedrooms; (ii) no basements, cellars or below street level rooms; (iii) no outbuildings or garden rooms; and (iv) any other reasonable parameters notified by us from time to time. Where you aren’t achieving Total Home Coverage, you agree we may send an engineer to investigate.

      The Total Home Wi-Fi add-on is only available on our Future Fibre services that are supplied with an Amazon eero, including Fibre 150, 500 and 900 on the Openreach footprint. Our Future Fibre and Total Home Wi-Fi services are not available in all locations.

      The Total Home Wi-Fi add-on is subject to an initial phone or online home assessment. If your home doesn’t pass our assessment, you won’t be eligible for our Total Home Coverage Promise as we may be unable to help you achieve Total Home Coverage. However, we may still be able to help you improve your home broadband coverage. If you still wish to purchase the Total Home Wi-Fi add-on

      despite such ineligibility, you may, but you won’t be able to use the cancellation option noted in the optimisation period section below. 

      A new 18 or 24 month minimum period will apply to your Future Fibre service and Total Home Wi-Fi add-on from your upgrade date, as agreed with you and detailed in your order confirmation email.

      We won’t charge you for the remaining duration of your current Future Fibre service or apply an upgrade fee, but you’ll have to pay the ongoing monthly charges for your Future Fibre service and Total Home Wi-Fi add-on for the new minimum period, as agreed with you and detailed in your order confirmation email.

      What you must do: Provide any reasonable information requested by us, and follow reasonable instructions given by us, regarding the Total Home Wi-Fi add-on.

      Optimisation period: If you don’t achieve Total Home Coverage in the first 45 days of your upgrade, you may cancel your Total Home Wi-Fi add-on (but not any other service) without paying a contract breakage fee, provided: (i) you tell us before 5.30pm on day 45; (ii) if requested by us, you let us conduct an in-person home assessment to validate the failure to achieve Total Home Coverage; and (iii) any Amazon eeros provided as part of the Total Home Wi-Fi add-on are returned to us in accordance with our instructions, and in the condition they were provided. If you cancel your Total Home Wi-Fi add-on within your minimum period after day 45, or you do not return the applicable Amazon eeros in accordance with the above, you’ll be charged a contract breakage fee equal to £6 for each full month remaining in your minimum period. If you cancel any other services, other contract breakage fees may apply.

      Click here to find out how multiple eeros work

    • Our TalkTalk Wi-Fi Hub is included with Fibre 35 and Fibre 65, Ultrafast 150 and 250, and Fibre 65 Full Fibre plans and limited to one per household.

      Amazon eero mesh router available on Future Fibre 150, 500 and 900 full fibre plans only. One eero included with Future Fibre 150 and 500, though supplementary eeros can be purchased by contacting TalkTalk. The eero device is restricted use and can only be used on the TalkTalk broadband network and with TalkTalk eero enabled packages, otherwise they may be deactivated.

      A compatible mobile phone is required to use the eero app and install your eero device and will be confirmed at point of sale. You will need to agree to Amazon eero Terms and Conditions and read their Privacy Policy.

    • For full terms & conditions please visit talktalk.co.uk/legal

    • Important information about your speed estimate: We've signed up to Ofcom's broadband speeds voluntary code of practice and we'll always give you the fastest speed your line can handle for the product you have selected. As of November 2020, if a customer has an existing FTTC or G.Fast service and enters their full address or telephone number to check broadband availability, the actual speed of their current Broadband service will be used to determine the speed estimates that we give to our customers. A series of calculations will be made on the current line speed to determine the speed range & Minimum Speed Guarantee. For more information please visit Ofcom's website.

      For customers using a postcode to check broadband speed, or who are currently without an FTTC or G.fast service, we will continue to use speed estimates from Openreach. These estimates are based on the performance of similar premises across the country. We'll do everything we can to give you a great experience online but the speed you get is likely to be affected by things outside of our control like the distance your home is from the cabinet and the telephone exchange, the specification of your computer and the condition of the wiring in your home. You may also notice a drop in your speeds during peak times in the evening and at weekends when more people are using the internet.

      How we calculate our speed estimates

      TalkTalk conforms to the testing principles set out in Annex 5 of the Better Broadband Speeds Voluntary Code of Practice.

      Within the majority of the latest generation Wi-Fi Hubs that we provide to our customers we include TruSpeed© measurement software provided by our partner ASSIA. From this estate we have 10,000 lines that form a dedicated set of panellists that we use for measuring our network performance.

      The test panel is spread over different broadband technologies and throughout the TalkTalk network covering over 750 telephone exchanges areas. Speed tests are run throughout the day, with each of the panellists’ Wi-Fi Hubs running tests every 2 hours against a speedtest server. The server is located outside of the TalkTalk network so that it isn’t subject to any favourable traffic handling. Speedtests use no more than 3 TCP threads and we avoid running tests in the presence of end user background traffic.

      The sync rates of the panellists’ lines are recorded every time a test is run, and we compare the throughput result (actual speed) to the sync rate to calculate the percentage speed loss, if any, due to congestion. We particularly look at the speed results during peak hours (8-10pm) when our network is at its busiest. We take these speed results into account when quoting estimated broadband speeds for new customers and customers that are re-contracting.

      For some higher speed services we also supplement our testing using SamKnow’s Whitebox’s installed in volunteers’ premises to ensure accurate measurements.

    • There is a monthly billing allowance on all TalkTalk packages. If you go over your allowance you will be barred from making outgoing calls from your TalkTalk landline (excluding calls to the emergency services) and you will be unable to select on-demand TV services. You will still need to pay for all charges in excess of your allowance limit. Please check My Account for further details.

    • We may contact you about our product and services. If you do not wish your details to be used for this purpose, please write to us at; The Data Protection Officer, TalkTalk, Soapworks, Colgate Lane, Salford, M5 3TT, stating your full name, address, account number and mobile phone number.